Pen Manual - Writing Instruments

Please refer to this manual on how to use your Xezo writing instrument. If you still have other questions about using your Xezo product, please contact us. If you believe your pen needs repairs or a replacement part you can't find on our website, please fill out this form to request help.

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Ballpoint Pen Guide

Operating the twist action

Modern Xezo ballpoint pens utilize a twist-action movement to retract or extend the writing tip.
You can twist the cap one way to extend the ballpoint cartridge for writing, and twist the cap in the opposite direction to retract the tip.

Changing the ballpoint refill

Note: You can purchase more Xezo brand ballpoint refills here. Xezo ballpoint pens can also use any standard G2-size ballpoint cartridge refill.

1. To change the refill, unscrew the cap from the barrel and set the cap aside.
2. Pull the old refill out of the barrel and discard it.
3. Insert a new refill, writing point first, making sure it rides freely in the spring.
4. Screw the cap and barrel back together.
5. Test the twist action, and your pen is ready to use again.

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Rollerball Pen Guide

Removing the cap

Xezo pens come in two styles of caps: screw-on/screw-off, and push-on/pull-off. Never force a cap to come off, or you will destroy the internal threading!The pen description should describe what kind of cap you have.

• If your pen has a screw-on/screw-off cap: Hold the pen firmly by the barrel and gently rotate the cap counterclockwise to unscrew it. To replace the cap, gently screw it back on.
• If your pen has a push-on/pull-off cap: Hold the pen firmly by the barrel and pull the cap off of the top. To replace the cap, gently push it back onto the barrel and snap it into place.

Posting the cap

Xezo pens come two styles of posting: screw-on/screw-off, and push-on/pull-off. Look at the bottom of the pen's barrel.

• If it has threads, your pen has screw-on/screw-off style posting. You can gently thread the cap onto the barrel to post it and unscrew it to unpost it.
• If there are no threads, your pen has push-on/pull-off style posting. You can gently push the cap onto the bottom of the barrel to post it and pull it off to unpost it.

Changing the rollerball refill

Note: You can purchase more Xezo brand rollerball refills here. Xezo rollerball pens can also use most standard G2-size rollerball, also known as "Euro style", cartridge refills.
The ink in a rollerball pen will continue to flow if the writing point is left in direct contact with paper, fabric, or another porous material when not in use. Replace the cap on the barrel when you're finished writing to prevent this.

1. Unscrew the grip section from the barrel.
2. Insert the roller ball refill, writing point first, into the gripping section with a firm push.
3. Screw the gripping section and the barrel back together.
4. Your pen is now ready to write.

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Fountain Pen Guide

Removing the cap

Xezo pens come in two styles of caps: screw-on/screw-off, and push-on/pull-off. Never force a cap to come off, or you will destroy the internal threading! The pen description should describe what kind of cap you have.

• If your pen has a screw-on/screw-off cap: Hold the pen firmly by the barrel and gently rotate the cap counterclockwise to unscrew it. To replace the cap, gently screw it back on.
• If your pen has a push-on/pull-off cap: Hold the pen firmly by the barrel and pull the cap off of the top. To replace the cap, gently push it back onto the barrel and snap it into place.

Posting the cap

Xezo pens come two styles of posting: screw-on/screw-off, and push-on/pull-off. Look at the bottom of the pen's barrel. If it has threads, your pen has screw-on/screw-off style posting. You can gently thread the cap onto the barrel to post it and unscrew it to unpost it. If there are no threads, your pen has push-on/pull-off style posting. You can gently push the cap onto the bottom of the barrel to post it and pull it off to unpost it.

Ink flow note

The ink in a fountain pen will continue to flow if the writing point is left in direct contact with paper, fabric, or other porous material when not in use. Replace the cap on the barrel when you're finished writing to prevent this.

Filling the fountain pen with ink

Xezo fountain pens are very flexible as they have a convertible system for filling with either bottled ink or an ink cartridge. Some people prefer the convenience of an ink cartridge while others enjoy the ritual of filling their pens with liquid ink. That's why Xezo offers two options for refilling a fountain pen. You can purchase more Xezo brand fountain ink cartridges here. Xezo fountain pens can also fit any true standard international/European-style short ink cartridge.

Fountain ink cartridges:

1. The cartridge should only be replaced when ink supply has been depleted.
2. Unscrew the grip section from the fountain pen and remove the empty cartridge.
3. Insert the narrower end of the new cartridge into the back of the section block with enough pressure to create a snug fit. The pin inside the section block will puncture the seal of the cartridge, allowing ink to flow into the section block.
4. Screw the barrel on over the cartridge into the section block.
5. During this procedure, it may take up to 4 minutes for ink to flow to the nib.

Piston converter part and bottled ink:

1. Unscrew the grip section from the fountain pen and remove the empty cartridge.
2. Insert the end of the converter with the open ring into the back of the section block with enough pressure to create a snug fit.
3. Twist the black knob end of the converter to send the piston down to the end inserted into the section block.
4. Dip the nib of the fountain pen into the bottled ink so that the nib is submerged up to the section block.
5. Twist the black knob end in the opposite direction to draw ink up into the converter.
6. Remove the nib from the bottled ink and twist the black knob end a little to force out a couple of drops of ink back into the bottle.
7. Twist the knob end again in the opposite direction to draw a little air into the converter.
8. Screw the barrel on over the converter into the section block.

Important tips for maintaining and storing your fountain pen

• Do not attempt to remove or alter the nib or feed, as this has been adjusted by a skilled craftsman.
• If the flow of ink is not exactly as desired, send the pen to an authorized Xezo dealer for adjustment or nib exchange.
• Store your fountain pen upright, with nib pointing up, in a pocket, purse, or pen cup. This will help drain the ink into the barrel and refill, while avoiding drying or clogging the nib.
• If your fountain pen will not be used for an extended period of time, remove the ink cartridge (or converter) and nib section to prevent clogging and ink evaporation.
• The nib of a fountain pen will mold and conform to the individual's writing style and should not be used by others.
• Clean the fountain pen between refills of a different color. This will avoid blending the ink colors.
• If your fountain pen becomes clogged, soak the nib in cold water for up to 24 hours. Follow the cleaning instructions listed below.

Cleaning your fountain pen

A fountain pen needs to be cleaned twice a year. DO NOT use hot water or solvents, as this will damage the pen's finish and/or mechanism.

1. Remove the ink cartridge or converter.
2. Flush the nib and section block with cool water.
3. Dry the nib and section block with the enclosed cleaning cloth.

A converter that is not being used for ink can also be used to flush the nib and section block. Simply draw cool water up through the nib and force the water out, repeating this several times.
If the inside of the cap becomes soiled with ink, wrap a piece of dampened tissue or thin cloth around a match stick and use it to remove the ink.

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Your Xezo writing instrument is guaranteed against all defects in workmanship and parts for a period of 3 years from date of purchase. If found to be defective, this Xezo writing instrument will be repaired or replaced, without charge, when returned to Xezo (postage charges will apply). Any product that is no longer in production and cannot be repaired will be replaced with a comparable Xezo product. Damage caused to products and fountain pen nibs due to impact or abuse is not covered by this warranty. Damage caused by wear and tear is not covered by this warranty. The warranty is not extended to the refills.This warranty gives you specific legal rights, and you may have other rights which vary from state to state, province to province, or country to country.